Question 1

Why is your shop under USD currency if you are based in Australia?

Answer

We have decided to use an international currency because 80% of our customers are from overseas.

Question 2

COVID-19: International shipping updates!

Answer

Australia Post is experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible and clear backlog Check from the Australia Post website (link below), if there is any update about your destination (this might change any day, so the best way is if you check yourself before placing the order) Click the link below and go on to bottom of the page, check the destination you would like us to ship your parcel, if no rectrictions are shown, please proceed with the order. link: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

Question 3

What payments do you accept?

Answer

You can choose to pay with Paypal or a Visa / Mastercard. If you decide to pay with your bank card, you don't need to have a Paypal account.

Question 4

How much do you charge for shipping?

Answer

Flat rate national shipping $ 8,50 Flat rate to New Zealand $ 12,50 Flat rate international shipping $ 20,00